Support Services for Facility Managers

As a Corporate Facilities Professional, you are well aware of the multitude of tasks that must be managed daily in order to assure the efficient utilization of your organizational resources. Without assistance from your service provider network, your job would be nearly impossible. Let's face it, most managers in your position do not want to hear about their janitorial contractor, because when they do, what is heard is yet another complaint or instance where the contractor did not perform according to your expectations. Most problems are a result of front-end work, or lack thereof, associated with contractor pre-qualification, contract bidding/negotiating and transfer of expectations to your janitorial contractor. North American Property Services welcomes the opportunity to help you begin the process of contractor selection by the use of a simple formula we have found to be of great benefit. We do not take a one-size fits all approach. The usual approach taken is outlined below.

• Facility Data Collection and Analysis
  Is a detailed walk thru and space/use analysis conducted to thoroughly understand the nature of the physical environment.
• Production of Adequate Specifications and RFP Documents
  Your needs and desires are translated into simple and direct specifications that will make the bidding process easy and reflective of your expectations.
• Contractor Pre-qualification
  Only select contractors that are fully capable of executing the contractual obligations will be qualified to submit bids.
• Bid Submission and Review
  Our goal is the selection of the best contractor for the job. If the Specifications and RFP ducments are produced professionally, the review process will be greatly simplified.
• Performance Review
  The on-going review of quality performance and contract compliance, if performed correctly, will deliver high value continuous improvement methodology to your vendor management efforts.